1. Who We Are

CK Software Group Ltd.
Registered in England and Wales (Company No. 15857427)
Registered Office:
284 Chase Road, A Block, 2nd Floor, Suite 203
London, N14 6HF
United Kingdom

Email (privacy matters): legal@unylo.com

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Trial and registered users of the Unylo Platform
• Business customers and their authorised users
• Communications with us (support, sales, legal)

It does not apply to third-party websites or services linked to from our Services.

3. Roles Under Data Protection Law

Depending on the context:

We act as a Data Processor for our customers, processing personal data on the Unylo Platform. Customers remain the Data Controller for data they upload to the Platform.

4. Personal Data We Collect

4.1 Website & Enquiries

• Name
• Email address
• Company name
• IP address
• Browser and device information
• Communications sent to us

4.2 Platform & Account Data

• User names, emails, roles
• Login and authentication data
• Subscription and billing details
• Support communications

4.3 Customer-Provided Data (Platform Use)

• Leads, prospects, and business contacts
• Partner, distributor, and reseller contact details
• CRM records and interaction history
• Sales pipeline, opportunity, and account metadata
• Documents and records uploaded by users

5. Lawful Bases for Processing

We process personal data under one or more of the following legal bases:

• Contractual necessity (to provide the Services)
• Legitimate interests (security, service improvement, support)
• Legal obligations (tax, accounting, compliance)
• Consent (where required, e.g. marketing communications)

6. How We Use Personal Data

We use personal data to:

• Provide and operate the Unylo Platform
• Manage accounts, subscriptions, and billing
• Deliver customer support
• Improve platform functionality and security
• Comply with legal and regulatory obligations
• Communicate service-related updates

We do not sell personal data.

7. Data Storage & Security

Data is hosted on Microsoft Azure. Primary hosting regions include the UK and EEA. Appropriate technical and organisational safeguards are in place, including:

• Encryption in transit and at rest
• Role-based access controls
• Regular security monitoring

Where data is transferred outside the UK/EEA, we rely on:

• Adequacy decisions, or
• Standard Contractual Clauses (SCCs)

8. Data Sharing

We may share personal data with:

• Cloud hosting providers (e.g. Microsoft Azure)
• Payment processors (e.g. Stripe)
• Support and infrastructure providers

All third parties are contractually bound to data protection obligations. We may disclose data where required by law or legal process.

9. Data Retention

We retain personal data:

• For the duration of an active subscription
• For a limited period after subscription expiry, in line with our retention policies
• Longer where required for legal, accounting, or regulatory purposes

Customers are responsible for exporting their data before the subscription expires.

10. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Rectification
• Erasure
• Restriction of processing
• Objection
• Data portability

Requests can be made to: legal@unylo.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local supervisory authority.

11. Cookies

Our website may use essential cookies for functionality and security. Where required, cookie preferences will be presented separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the website or Platform.

Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

For privacy or data protection enquiries:
📧 legal@unylo.com

© CK Software Group Ltd. – Unylo. All rights reserved.